Mobile Fuel Rescue (“we”, “us”) respects and upholds all our customers’ right to privacy protection under the Commonwealth Privacy Act 1988. We fully adhere to the Australian Privacy principles in respect of the collection, handling, use and disclosure of personal information. The below policy covers the process in place to protect your privacy so that you can feel confident that the information you choose to share with us is managed and protected.
Protecting your privacy
We treat our relationship with our customers as our most valuable asset and we are committed to protecting the privacy of all individuals who sharer information with us.
We do not collect personal information about you when you visit this web site unless you choose to provide this information to us.
What information do we collect?
Certain information about site visitors is automatically collected and stored such as your transaction information and any specific information you provide to us, such as your name, e-mail address, address, telephone number, occupation, the company for which you work and any services, products or areas that may interest you.
The personal information that we collect is solely used to undertake the transaction as instructed by yourself.
Your personal information is also collected to promote and market other services which we consider may be of interest to you. In order to deliver the services you require and for the purposes set out above, we may disclose your personal information to entities outside Mobile Fuel Rescue. Your personal information is disclosed to these entities only in relation to Mobile Fuel rescue and related companies providing services to you. These entities may carry out services such as: mailing systems, web site usage analysis, customer inquiries and market research.
How do we collect information?
We take all precautions to ensure that the personal information we collect and disclose is accurate and complete.
However, the accuracy of that information relies to the information you provide. Please take the time to fill in your information accurately.
We collect this information with the hope to improve the services, products and information that we provide to our customers. We will only use your personal information for the purpose for which it was collected and any directly related purpose.
We will not disclose your personal information to any party without your consent, unless required to do so by law.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your rights to your information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know.
You may be required to put your request in writing for security reasons. Further information on privacy is available at the website of the Office of the Federal Privacy Commissioner at www.privacy.gov.au
How to contact us about your information
If you do not wish for us to keep your information and/or contact you regarding other services please let us know using the contact details on the Contact page